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SOLUTIONS · DESTINATIONS

Every path, worth exploring.

Big, beautiful places are easy to get lost in. Give guests a way in before they arrive, a guide once they’re there and a reason to come back.

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Guests arriving in a warmly lit hotel lobby

BUILT FOR

Hotels, resorts, golf courses and far beyond.

Places guests stay, play and come back to. Each worth every minute of exploring.

  1. 01

    Hotels

    From the lobby to the spa, every guest finds their way and books along it.
  2. 02

    Resorts

    Pools, villas and restaurants, explored before arrival and booked on the spot.
  3. 03

    Golf courses

    Every hole walked from home, and every tee time booked from the course.
  4. 04

    Ski resorts

    Lifts, runs and mountain restaurants mapped, so the day is planned before anyone clips in.
  5. 05

    Outdoor experiences

    Trails, activities and meeting points found from home, then followed on the day.
  6. 06

    Wellness retreats

    Treatment rooms, pools and quiet spaces explored before arrival, so the calm starts early.
  7. 07

    Vineyards

    Tastings, cellar tours and the walk between the vines, booked before the first glass.
  8. 08

    Cruise liners

    Twelve decks, one map. Guests find the show, the spa and their cabin without asking.
  9. 09

    Transit hubs

    Gates, platforms and the quickest connection, found without a trip to the information desk.
  10. 10

    Weddings

    Couples walk the ceremony, reception and rooms from home, and every guest arrives knowing the way.
01–04 / 10

THE DIFFERENCE

Three systems that don’t talk. Or one twin that does.

TODAY

A website, a booking engine and a folded map. None of them talk to each other, and none tell you what guests actually did.

WITH HYPASPACE

One living twin that sells the place, guides the stay and shows you what happened, for marketing and operations alike.

Guests feel at home before check-in.

Guests book a stay, but they remember the experience.

THE GUEST JOURNEY, AND THE PRODUCT AT EACH STEP

  1. 01 Consideration Guests explore rooms, amenities and restaurants from your listing, before they visit. HypaView
  2. 02 Booking Upgrades, spa, events and dining booked alongside the events calendar. HypaView HypaKnow
  3. 03 The stay Live wayfinding from lobby to beach, on every guest’s phone. HypaMaps HypaFlow
  4. 04 Review and share Moments pinned to the map and shared with friends. HypaMaps HypaKnow
  5. 05 Repeat stays and groups Planners scope weddings and events remotely, then come back. HypaKnow HypaView

DESTINATIONS · EMBEDDED MEDIA

Your website, inside the map.

Text, imagery, video, 360s and audio, pinned to the place they describe.

The live resort twin, with a place pinned and its media attached

  • Text and notices

    Menus, opening hours and daily activities.

  • Imagery

    Rooms, suites and venues.

  • Video

    Spa, dining and venue tours.

  • 360° views

    Rooms guests can step into before they book.

  • Audio

    A resort welcome in the guest’s language.

  • Booking and links

    Upgrades, spa and dining, booked in place.

DESTINATIONS · MAP CLONING

One twin, a map for every audience.

Build once, then clone. Open each map to the public or lock it to your team.

  • BUILD ONCE Your resort twin One twin serves guests, planners and every team on site. Change a venue once and every map follows.
  • Open

    Guest

    Rooms, pools and restaurants, from lobby to beach.

  • Open

    Weddings and events

    Venues planners can scope remotely.

  • Locked

    Safety

    • Fire exits and assembly
    • Pool and beach safety
    • Staff incident response
    • Emergency services access
  • Open

    Spa and dining

    Menus, treatments and bookings, in place.

  • Open

    Accessibility

    Step-free routes and accessible rooms.

  • Locked

    Staff

    Housekeeping, service routes and onboarding.

DESTINATIONS · SOCIAL SHARING

Every place, worth sharing.

Guests share a location straight from the map, with its media and story attached.

A guest walking past the tennis courts, checking the map on her phone

  • 1 tap to share a waypoint

    Guests send a place straight from the map.

  • Media travels with it

    Media and stories go wherever the link goes.

  • Word of mouth, built in

    Every share is a travel recommendation.

  • A unique QR code for every waypoint

    Put it on room cards, menus and welcome packs.

  • Native sharing, everywhere

    Group chats, socials and email, from the share sheet.

  • The art of the possible

    Family meet-ups, location trails, activity challenges.

DESTINATIONS · FOR OPERATIONS

Run the day you’re actually having.

A sunny Saturday and a wet Tuesday are different days. See where guests really go, change the site in a click, and keep every team working from the same live picture.

Runs on HypaFlow · HypaKnow, delivered through HypaMaps

TODAY

  • Rotas are built on last year’s averages.
  • Busy spots show up as complaints, not data.
  • Every closure means new signs, leaflets and radio calls.
  • Reception answers “where is…?” all day.

WITH HYPASPACE

  • Footfall, routes and dwell by hour, day and zone.
  • Close a path, move an event or open overflow parking once, and every screen updates.
  • Guests find their own way, so staff get back to hospitality.
  • New starters walk the estate, or the ship, on their phone before their first shift.

WHAT IT’S WORTH, PRODUCT BY PRODUCT

  • HYPAFLOW

    One picture for every team

    Operations, security, front of house and F&B work from the same live view of the estate.

  • HYPAKNOW

    Staff where guests are

    Brief teams on yesterday’s real footfall, not last year’s seasonal average.

  • HYPAFLOW

    No more reprints

    Update once, live everywhere, with no cost per change.

  • HYPAFLOW

    Onboarding in an afternoon

    In a sector where around half of staff move on each year, new starters learn the site before day one.

DESTINATIONS · OPERATIONS · IN PRACTICE

Use cases, mapped out.

  1. 01 GOLF COURSES A storm brings down a tree on the 14th. The duty manager marks the path closed and reroutes buggies in a minute.
  2. 02 RESORTS F&B is briefed on where guests were at lunchtime yesterday, and opens the pool bar an hour earlier.
  3. 03 HOTELS The car park fills by 10am. Overflow parking opens on every guest’s phone.
  4. 04 CRUISE LINERS New crew walk every deck on the twin before they board, and know the muster stations on day one.

FEATURES IN PLAY

  • Clone to plan Closures, events and seasonal layouts, built on a copy of the twin and scheduled to go live.
  • Live editing Draw a closure, move a pin or add a route, and it’s published.
  • Portfolio roll-out Copy a proven set-up to every property in a group, then tailor it locally.
  • Reports and exports Scheduled reports, and exports to the BI tools you already use.

DESTINATIONS · ANALYTICS · HYPAKNOW

Know what your visitors actually do.

Every journey through your twin is measured. Anonymous, in real time and yours to keep.

  • 01

    Movement and dwell

    Trails, viewpoints and time spent.

    HypaKnow heat map of visitor dwell across a garden, with a route from the main entrance PEAK DWELL 14:00
  • 02

    Engagement

    The sights and stories that earn attention.

    HypaKnow table ranking a garden’s most-loved places MOST-LOVED +32%
  • 03

    Operational visibility

    Queues, crowding and car park pressure.

    HypaKnow device split: 88% mobile, 10% desktop, 2% tablet, with operating systems MOBILE 88%
  • 04

    Marketing intelligence

    Which campaigns and experiences convert.

    HypaKnow funnel: 2,040 map sessions narrowing to 49 actions TOOK ACTION 2.4%

Decisions, not impressions.

See which experiences guests care about, and what leads them to book.

PROOF · DESTINATIONS OPERATIONS

The numbers behind the day.

  • 52%

    staff turnover in hospitality, against a UK average of 34%. Onboarding never stops.

    CIPD
  • 2 in 3

    hotel teams find their data scattered or hard to act on.

    Hapi & Revinate, 2025
  • 200+

    people: the point at which UK premises need procedures in place under Martyn’s Law.

    Home Office, 2025

YOUR SUITE · DESTINATIONS · OPERATIONS

Two products to run the day, and one to carry it to every guest.

Operations runs on HypaFlow and HypaKnow, delivered to guests through HypaMaps: run the day with a live picture of the site, and keep everyone in it safe.

  • HypaView ADD WHEN YOU’RE READY SHOWCASE · BEFORE Guests wander the spa, the beach and the 18th hole from home, then book what they can picture. Explore HypaView →
  • HypaMaps CARRIES IT TO EVERY GUEST IMMERSE · DURING Guests find the restaurant, the treatment room and the way back to their villa or cabin, and book along the way. Explore HypaMaps →
  • HypaFlow CORE FOR OPERATIONS CONTROL · EVERY DAY Close a path after a storm or open overflow parking on a sunny Saturday, and every guest sees it at once. One picture for every team Operations, security, front of house and F&B work from the same live view of the estate. Explore HypaFlow →
  • HypaKnow CORE FOR OPERATIONS OPTIMISE · AFTER See which experiences guests research before booking, and staff for where they go on the day. Staff where guests are Brief teams on yesterday’s real footfall, not last year’s seasonal average. Explore HypaKnow →
Foxhills Club & Resort, Surrey, explored as a digital twin

It’s paid for itself already. Our visitors love it and we couldn’t be happier with our investment in HypaMaps.

Josh Abbott FOXHILLS CLUB & RESORT · SURREY

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Love at first site.

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FURTHER RESOURCES

The thinking behind the twin.

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